Look up the meanings of the vocabulary
words below.
Aggressive: ready
or likely to attack or confront; characterized by or resulting from aggression.
Annoyed: slightly angry; irritated
Collaborative: produced or conducted by two or more
parties working together
Customs: the official department that administers and
collects the duties levied by a government on imported goods.
Embarrassment: a feeling of self-consciousness, shame,
or awkwardness
Equality: the state of being equal, especially in
status, rights, and opportunities
Minimize: reduce (something, especially something
unwanted or unpleasant) to the smallest possible amount or degree.
Oblivious: not aware of or not concerned about
what is happening around one
Promptness: punctuality, promptitude
Rituals: a religious or solemn ceremony
consisting of a series of actions performed according to a prescribed order.
Task: a piece of work to be done or undertaken
Valuable: worth a great deal of money
Values: the regard that something is held to deserve;
the importance, worth, or usefulness of somethingCANADIAN WORKPLACE CULTURE(http://discovertourism.ca/en/come_work_in_canada/canadian_workplace_culture)
Every culture is has its own norms, including workplace culture. In a Canadian workplace, communication and behaviour may be different than your previous workplaces. Here are some possible differences you should be aware of before you begin a new job in tourism.
Expectations and roles of employees
- Be punctual (be prepared to start on time).
- Know your roles and responsibilities.
- Fulfill your duties and responsibilities.
- Work both independently and as a team member.
- Show initiative.
- Make suggestions and ask questions.
- Be able to work well with others (teamwork).
Individualism and self-reliance
Canadian culture can be highly individualistic. Therefore, you may encounter:
- Independent decision-making rather than group consultation
- Rules and procedures that are emphasized more than relationships
- Looser and less permanent relationships between people, compared to other cultures
- Performance assessment on an individual basis, rather than as team member
- Direct praise and criticism
Work and time
The Canadian approach to work and time may be unfamiliar to you. Typical Canadian attitudes toward work and time include:
- A strong division between home life and work life
- An emphasis on deadlines rather than on relationships
- An emphasis on punctuality and “getting down to business” rather than on building relationships
Status and formality
Canadians can be very informal in work relationships compared to individuals from other countries. Their typical behaviour may include:
- A stress on equal opportunity
- Saying “no” directly
- Emphasizing accomplishments over family background, titles, age or gender
- Expecting you to say what you mean more directly
For more information about Canadian workplace culture
Here are other resources that explain what Canadian employers are looking for from their employees.
